Appointment Policy
To allow time for all patients and scheduled surgical procedures, we operate primarily by appointment.
Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable.
Please realize that we make a sincere attempt to see each client on time.
Patient Arrival Policy
For your protection, and that of others, we require that all pets be in an appropriate carrier, or on a leash and properly controlled while in the waiting area and exam rooms.
Payment Policy
We accept cash, Debit, Mastercard, Visa, Discover, and American Express. We only accept personal checks from established clients.
We require full payment at the time that services are rendered or when your pet is discharged.
We do not offer payment plans.
We encourage clients to discuss charges before services are rendered and to ask for an estimate.
If your pet is admitted to the hospital, you will be required to leave a deposit of 50% of the estimated amount.
This does not apply to admissions for routine day surgeries (spay and neuter) or dental cleanings.
If, during your pet's hospitalization, you and the veterinarian agree that additional care is needed beyond what was anticipated at the time of the original estimate, you may be asked to make an additional deposit toward your final bill.
We understand that when a pet becomes ill, unexpected expense occurs as well. If you think you may have a problem paying your account in full, please tell us prior to discharge. You may be able to set up a payment plan through CareCredit. CareCredit is a firm specializing in medical care payment plans. CareCredit is similar to a department store credit card in that it provides easier approval than Mastercard or Visa, low monthly payments, and an interest-free period for certain balances. Application for CareCredit can be made at our clinic or on-line. For your convenience, a link to CareCredit is provided... just go to 'Links' on the navigation bar and select 'CareCredit'.
Euthanasia Policy
The veterinarians at Compassion Veterinary Clinic do not practice convenience euthanasia.
We will not euthanize a healthy animal that is potentially adoptable.
A sick animal will only be euthanized if it has an un-treatable condition, or a condition that is beyond the means of the owner and adoption is not a possibility.
We do require an exam/consultation prior to euthanasia for animals we have not seen recently.
On-Line Pharmacies
While we are happy to provide a written prescription so that you may obtain medications from the pharmacy of your choice, we do not authorize prescription medications directly with online pharmacies. We will authorize prescription diets directly through a select few online services. Please give the clinic a call if you have any questions.
Privacy Policy
This is our own Private Web Site!
We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company at www.evetsites.com.
It's that simple! And we strictly adhere to this policy.
Compassion Veterinary Clinic recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.
Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.
